After a little research into CRM for small business I’m pretty sold on network-based CRM solutions that is vendor hosted as the way to go. And since I love lists, I’ve taken the time to create a list of reasons.
In the event you aren’t sure what CRM hosted software is let me give you a brief overview: CRM hosted software run on the vendor’s server and not yours, they can be got at over a web interface or a desktop application.
Enough of that, on to the list:
- These solutions are cheaper than customised, installed solutions, and are simpler to install and maintain.
- Hosted CRM applications generally offer all the high-end features of an on-premises solution.
- Hosted CRM is a flexible solution that permits a small business to subscribe to only the features they require, when they need them. This “pay as you go” model enables a small business to adjust the CRM solution to their demands.
- The benefit of anytime, anywhere access to your Customer Relationship Management system from any browser when needed. This helps to facilitate the sales & marketing process in terms of accuracy, speed, and effectiveness.
- On-the-road accessibility supports sales record keeping, lead generation and sales conversion.
- Client data is as safe and secure as anything you can come up with on your own.
- Vendors make sure your data is accessible 24 hours a day, 365 days a year.
- No fancy program to install & oversee all you need is a standards-based web browser.
- No team of techs to hire and manage or to outsource support then wonder if they are going to reply in a timely fashion.
That is the quick list of reasons I prefer going with hosted CRM on-line. As always this is just a starting point and as always your individual due diligence is essential.